If you just bought a brand new Rimowa luggage, you may be wondering where to look for the product's serial number. If you can't find it on the printed official receipt, which part of the luggage could it possibly be located? We've researched, and here's what we found out.
The Rimowa serial number is located at the back of the luggage, either engraved or printed on the outside frame near the hinge.
The placement of the serial number can vary depending on the luggage model, but the hinge location is standard in all Rimowa products.
Now that you know where to locate the serial number, you might be wondering how important this piece of information is. Read on below and we'll tell you how to use the serial number to claim the full benefits of your Rimowa luggage.
How To Find The Rimowa Serial Number
If you just bought brand new Rimowa luggage, the first thing that's recommended for you to do is to check its authenticity and register it on the Rimowa website. This will allow you to enjoy its full benefits.
But before you register, you need to know its serial number. Here's how to find it:
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- Lay down the luggage on its side and locate the hinges at the backside.
- Look for a small, engraved or printed number on the outside frame near one of the hinges.
Other ways you can find your luggage's serial number is through the official receipt and warranty card.
How Do You Read A Rimowa Serial Number?
Every Rimowa product you purchase has a unique serial number. Rimowa tracks each and every piece it ever released, no matter how old it is.
If you know the serial number, you'll be able to know a lot about your bag including the following information:
- Rimowa model
- Date manufactured
- Warranty information
- Other luggage details, including size, color, etc.
A Rimowa serial number will be 13 to 17 digits long. A Rimowa with no serial number is definitely a cause for concern and you may want to have it double-checked for authenticity.
How To Check If Rimowa Is Real?
Unfortunately, counterfeit Rimowa luggage exists that looks so much like the real thing and also has a serial number. The only way to know if it's real is to double-check the serial number on the Rimowa website.
If you bought a previously-owned Rimowa luggage, it's highly probable that the product is already registered. Be sure to ask the previous owner about the registration details, or you can reach out to Rimowa's Client Care team.
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Another way to know if the luggage is authentic is through its registered trademark grooves. Only Rimowa has the patent to make luggage with evenly-spaced grooves that continue around the product.
This means that when you spot luggage with grooves, you can easily conclude that it's a Rimowa. Despite this patent, however, some luggage companies get away with creating suitcases with groove designs.
They do this by making the lines uneven or leaving out spaces between the grooves. Because of this, it's also easier to spot a fake Rimowa by simply spotting the uneven grooves.
Rimowa also has a patented wheel design that's highly engineered with double-ball bearings. It is made to handle and glide through even the roughest terrain. It is meticulously tested to ensure it can hold even in the toughest conditions.
Authentic Rimowa luggage is made under stringent quality and standards. The production process is a mix of engineered technology and handcrafted techniques.
Here's an interesting video on how authentic Rimowa luggage is made.
To ensure you get the real thing, buy directly through Rimowa physical stores or through their official website, Amazon, or eBay.
Rimowa Serial Number Registration
Registering your Rimowa online allows you to enjoy their lifetime manufacturer's warranty benefits. You can register and set up an account on rimowa.com/myrimowa.
To set up an account, here's what to do:
- Create an account and enter all the required information regarding your personal data
- Enter your luggage's serial number
The person who bought the product doesn't necessarily need to be the one to register it. For instance, if you bought the luggage as a gift, then the receiver can register the product under his or her name.
It's possible to modify or delete your account on the Rimowa site. Just go to "Account Settings" or get in touch with Customer Care for further assistance.
How Do I Claim My Rimowa Warranty?
Rimowa suitcases cover a lifetime manufacturer's guarantee for products purchased after July 25, 2022. It covers all functional parts of your luggage.
To claim the warranty, make sure your product is registered then go to a Rimowa shop nearest you or to an authorized dealer or service center. Rimowa also has partner 5-star hotels that can offer luggage repairs and parts replacement if needed.
You can also call Rimowa client care centers to schedule an appointment. Each repair center is complete with tools and luggage components to fix any problem. Your bag will be handled by experts who can fix your luggage on the spot.
If you're in a hurry to catch the next flight, you don't need to worry about waiting too long. They could have it fixed within minutes or a few hours depending on the severity of the damage and the difficulty of the job.
Below is a video of a detailed review of a Rimowa suitcase that has been intensively used for six months of travel. See how it functions after two service sessions.
What If I Purchased Before July 25, 2022?
All products purchased before July 25, 2022, get a 5-year warranty as long as they are registered on Rimowa's website within the allotted time of registration. If unable to register, the product still gets two years guarantee.
The warranty applies only if the damage is a material or manufacturing fault that restricts the owner from using the luggage. If the damage is caused by improper handling by the owner, the warranty will not be valid.
Rimowa's luggage specialists will be able to assess the damage and whether it can be covered by the warranty or not.
An authentic Rimowa bag should have its serial number engraved or printed on the frame of the bag near the hinges. Use the serial number to register the product on the Rimowa website and give yourself a manufacturer's warranty and other client privileges.
Thank you very much for reading through. We hope you were able to find your Rimowa's serial number and register it online. For more reading about this luxury brand, check out the other articles below.