American Tourister Reset Button Stuck – What To Do?

Are you having trouble with your American Tourister suitcase? You're not alone. Many people have reported that the reset button on their suitcases is stuck. So, how can you resolve a stuck reset button? We researched and compiled tips on how to fix this problem.

If you have an American Tourister luggage with a stuck reset button, there are a few things you can do to try and fix it. 

  1. Figure out the old combination.
  2. Reset the lock manually.
  3. Use a clip to open it.
  4. Reach out to American Tourister's authorized repair center.
  5. Rely on airport security or locksmith.

In this post, we'll discuss what might be causing your reset button to stick and offer some tips for fixing it. Plus, we'll give you some tips on how to fix the problem yourself. Keep reading to find out.

A woman locked her luggage in the orange suitcase, American Tourister Reset Button Stuck - What To Do?

What To Do If Your American Tourister Reset Button Gets Stuck

American Tourister is one of the most popular luggage brands, known for its durable and stylish products. Typically, these suitcases are fitted with a reset button at the base of the luggage. You can use the button to open your luggage or to reset its combination code.

Suitcase with lock

But even the best suitcase can have its issues, and one common problem is a stuck reset button. It is no secret that a stuck button can be very frustrating since it bars you from opening the lock and accessing the contents in your suitcase.

If the reset button gets stuck, take any of the measures described below.

1. Figure Out the Old Combination

Locks are common security devices that protect your valuable possessions. While most locks these days are digital, a few traditional locks still require you to enter a combination to open them.

TSA accepted digital lock on luggage bag or suitcase

If you've ever forgotten the combination of one of these locks, you know how frustrating it can be. Fortunately, there is a simple trick that you can use to solve it:

  1. Think of any numbers that are significant to you. You can try your birthday, address, or the last four digits of your phone number. If you can't think of anything, try writing down all the numbers from 000 to 999 and seeing if any of them stands out to you.
  2. Apply pressure to the locking mechanism and turn the dials slowly until you hear a clicking sound. Once you've found the number that clicks, repeat the process with the other two dials. The lock should then open.

If none of these methods work, you can always ask a friend or family member if they know the combination. 

2. Reset the Lock Manually

Resetting the combination on your American Tourister suitcase is pretty straightforward. Just follow these steps:

  1. Rotate the three dials to the current lock code and open your luggage.
  2. Dial 0-0-0, which is the factory default setting for this type of luggage (or any other brand).
  3. Press hard/keep holding down respective buttons while turning each individually until they read out an unfamiliar 3-digit number together with "000". Now you're done!

Your new secret lock code will help keep things distant between you and unwanted intruders.

3. Use a Clip to Open It

You can insert the tip of the pen or paperclip into the hole next to the reset button to free it. Push to release the button and then proceed to reset the code on your luggage lock.

So if you find yourself with a stuck reset button, there is no need to panic. Just grab a pen and follow the outlined instructions.

4. Reach Out to American Tourister Authorised Repair Centre

If you are in a predicament that involves a stuck reset button, reach out to an American Tourister authorized repair center.

The staff there will be able to guide you on how to safely and quickly fix the reset button so that you can get back to using your luggage with peace of mind.

5. Rely on Airport Security or Locksmith

Airport security can help free a stuck reset button without damaging your luggage. Therefore, consider taking your suitcase to a locksmith or baggage handler and have them open it for you. 

Why the American Tourister Reset Button Gets Stuck

The passenger closes the suitcase with a combination lock at the airport

Many American Tourister Reset Buttons get stuck after some time. Here are some of the popular reasons.


The most common reason why the American Tourister Reset Button gets stuck is that the button itself is dirty.

As dust and dirt accumulate on the button, pressing the button can become difficult. In some cases, the button may even become completely covered and unpressable.

To clean the button, use a cotton swab or toothpick to remove debris. You may also want to use a mild cleanser if the button is extremely dirty.

Lint build-up or other debris inside the reset housing can also cause the reset button to become sticky. This can happen if you fail to clean the reset housing regularly.

To clean it, remove the housing and use a can of compressed air to blow out any debris. Be sure to reattach the housing before using the reset button again.

Defective Control Mechanism

Another possible reason why the Reset Button gets stuck is that the mechanism that controls it is damaged.

If this is the case, you'll need to replace the entire reset assembly. Thankfully, this part is readily available and is relatively easy to install.

Faulty Circuit Board

It's also possible that the Reset Button gets stuck because the circuit board that controls it is malfunctioning.

Rectifying a faulty circuit board will necessitate replacing the entire board. However, because this is a more complex repair, please let someone with experience working on electronics handle it.

Wear and Tear

Note that the Reset Button may become sticky or difficult to press over time due to normal wear and tear. So, you may need to fit your luggage with a new reset button or buy a new suitcase instead.

How to Prevent American Tourister Reset Button From Getting Stuck

There are a few steps that you can take to prevent your American Tourister reset button from getting stuck.

First, make sure that the mechanism is completely dry before you try to open it. If there is any moisture on the reset button, it can cause it to stick.

Second, try gently pressing and releasing the reset button a few times before you attempt to open the luggage. This will help to loosen any dirt or debris preventing the button from working correctly.

Gently clean the button with a soft cloth. If that doesn't work, try using a toothpick or other sharp object to clear any debris blocking the button. 

Finally, if the reset button is still not working, you can try using a small amount of WD-40 or another lubricant on the mechanism.

These simple tips should help to keep your American Tourister luggage in good working order.

Final Words

Man hand opens suitcase combination lock

If your American Tourister Reset Button gets stuck, don't panic! You can do a few things to try and fix the problem. Follow our tips in this post, and hopefully, your suitcase will be up and running again in no time.

To get more tips about traveling, follow our posts below:

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